ISO 20000 Information Technology Service Management System

It is the most important and rich source information ever and information technologies were born in order to use information more actively. Information technologies have a large scope both in personal and business life. The rapid development of technology and the fact that the world has become a more global place with each passing day pushes businesses to use information technologies. Businesses that do not want to lose their competitive advantage and want to stand out in their sectors should use information technologies in the best way.

What is ISO 20000 Information Technology Service Management System?

ISO 20000 Certificate , for businesses providing information technology services; It is a standard that guides customers to respond to the expectations of the customers in the best and fastest way, to continuously improve their performance and to pay attention to what matters while serving. ISO 20000 Certificate is an applicable standard for businesses of all sizes and industries.

What are the Benefits of ISO 20000 Information Technology Service Management System?

  • It appeals to all customers of the company.
  • It minimizes costs.
  • It saves time for businesses.
  • Reduces risk rates in services provided in the field of information technologies.
  • Reduces error rates in information technology services.
  • It enables the business to use its resources efficiently.
  • It provides the company with the advantage of competing in its sector.
  • As a result of the correct determination of customers' expectations, an increase in customer satisfaction is observed.
  • It increases the public's trust in the company.

How to Obtain ISO 20000 Information Technology Service Management System Certificate?

Having ISO 20000 Information Technology Service Management System Certificate will provide DSR CERTIFICATION services to businesses. Following the application, DSR will serve businesses with its expert staff in the field of CERTIFICATION.


Company Manager
Thank you for your experience in the sector, your structure that does not compromise ethical principles, and for providing us with all kinds of support in the certification processes with your experienced staff; We wish your success to continue for many years.


Company Manager
Our audit processes carried out with you are far from the abrasion experienced due to the nature of the audits, on the contrary, it has progressed in a restorative and constructive manner on behalf of our company. We would like to thank you again for your support in all these processes.


Company Manager
We would like to thank you for making the necessary improvements within the scope of ISO 27001 Information Security Management System studies that we initiated at our Grup Şişli Florence Nightingale hospital on 21.01.2018, and for making our information management processes safer with the audits you have carried out.


B.G.Y. System Representative
We express our satisfaction to DSR Certification and its employees for their sensitivity regarding the compliance of the Information Security Management System of our company with the ISO 27001: 2013 standard, the follow-up of the necessary regulations and improvements, the necessary care and services to inform our personnel, and to ensure sustainability, and thank you for your assistance.


University Administration
In the process of establishing ISO 27001: 2013 Information Security Management System in our university, DSR Certification's efforts and contributions are enormous in the creation of the basic awareness and the components that affect the entire information management process in our university. Throughout the service we received, we are also very pleased that solutions specific to our institution are produced for our problems and that this resolution process is carried out quickly.

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